Sr. Product Manager (Customer Relationship Management)

Sr. Product Manager - Customer Relationship Management (CRM)

We are seeking a highly skilled and experienced Senior Product Manager with a B2B SaaS background to set an outcome-oriented product strategy and deliver value to our customers. As the Senior Product Manager on the Customer Relationship Management (CRM) team, you will play a crucial role in shaping and driving the strategic vision for your product. You will lead cross-functional teams who partner with design, marketing, engineering, sales, and the senior executive leadership team, collaborate with stakeholders, and be responsible for the end-to-end product lifecycle, from ideation to launch and ongoing optimization. You and the team will solve customer problems, achieve a set of specific and collectively understood business objectives, and guide the overall direction of your product. Your success will be measured by how well you communicate vision, set expectations and build compelling cases for your strategy.

What You Will Do:

• Product Strategy:
  • Develop and articulate a clear product strategy aligned with business objectives and market demands.
  • Identify opportunities to address customer problems and drive incremental business value from MVP through to MLP
  • Analyze market trends, competition, and customer feedback to identify opportunities for product enhancements and innovation.
  • Articulate the value of prioritized features and how they fit into a larger overall strategy
• Roadmap Planning:
  • Create and manage the product roadmap, ensuring alignment with company goals and customer needs.
  • Prioritize features and releases based on a deep understanding of market dynamics and customer requirements.
  • Clearly articulate the problems that need to be solved for your customers as well as Storable, and quantify the value to be created once those problems are solved
  • Define, measure, and communicate OKRs associated with roadmap deliverables
• Product Development:
  • Lead the end-to-end product development lifecycle, including requirements gathering, design, development, testing, and release.
  • Make data-driven decisions and continuously iterate on products to optimize performance and user satisfaction.
  • Collaborate directly with Engineering and Design to deliver high-quality products, while balancing internal and external stakeholder feedback and expectations

What you need:

• Proven experience (8+ years) as a Product Manager in an enterprise B2B SaaS application, CRM experience preferred
• Strong analytical skills and a data-driven mindset. Makes data driven decisions and uses quantitative analysis to create strategy and prioritize work
• Technical understanding of underlying data and customization frameworks required to enable a successful CRM
• Experience driving end-to-end strategic transformation within a product
• Demonstrated ability to lead cross-functional teams and deliver results in a dynamic, fast-paced environment.
• Deep understanding of software development processes and methodologies, with experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration
• Excellent communication and interpersonal skills, with an emphasis on navigating hard conversations to reach desired outcomes for all stakeholders
• Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management
• Familiarity working with Agile Scrum methodologies
• Bachelor’s degree in a relevant field; MBA or advanced degree is a plus.

If you are passionate about driving innovation in the software industry, thrive in a collaborative environment, and have a proven track record of successful product management, we invite you to apply for this exciting opportunity at Storable. Join us in shaping the future of our software products and making a meaningful impact on businesses worldwide