Principal Product Manager

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: CAMHL Job Summary: JOB SUMMARY The Principal Product Manager is a pivotal leader in the Office of Health Sciences Education (OHSE), driving the vision, roadmap, and deliverables for complex products for CAMHL. This role demands a strategic execution of the organizational vision while proactively addressing operational challenges and yielding analytical insights. Key responsibilities include translating customer needs into actionable product roadmaps, guiding and monitoring roadmap execution, ensuring product capabilities meet customer demands, and fostering the professional development of CAMHL staff. Reporting to the Senior CAMHL Leadership, this position serves on the CAMHL leadership team. Collaboration is at the heart of this role, both with leadership team members and broader CAMHL teams. Direct reports include the CAMHL Product Manager and Application Analyst. The ideal candidate is process-driven, adept at project management, and skilled in using tools to streamline workflows. Change management is an integral part of this role, requiring both agility and foresight to guide the evolution of programs. A strong educational background and alignment with CAMHL’s core values are essential, as is the enthusiasm for continuous improvement, efficiency, and data-driven decision-making. . KEY RESPONSIBILITIES • Lead the development of vision, roadmap, and deliverables for CAMHL products. • Convert customer needs into actionable projects on the CAMHL project roadmap, ensuring that products deliver critical capabilities. • Conduct market analysis to identify new product and service trends that influence development and scalability. • Forge strategic clarity by aligning with and executing CAMHL leadership’s strategy. • Oversee key performance metric processes to uphold quality standards that meet organizational and regulatory benchmarks. • Standardize CAMHL’s core business functions, promote collaboration, and optimize open communication channels. • Facilitate and manage crucial business process meetings and training sessions. • Tackle impediments to strategic goals, fostering team unity, and promoting project success across CAMHL. • Employ project management expertise and continuous improvement methodologies to advance core processes. • Ensure effective cascading of key messages throughout the organization, maintaining transparency on project progress and accomplishments. • Spearhead data-driven strategies to maximize efficiency and data accessibility. • Lead initiatives using advanced data modeling to guide strategic decisions and identify optimization opportunities. • The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES • Product Knowledge (Advanced): Highly knowledgeable about our products and often consulted for expertise in related projects. • Project Coordination (Advanced): Manages multiple interrelated projects, developing and enforcing best practices in project coordination. • Product Vendor Management (Advanced): Oversees vendor performance, ensuring service levels meet contractual agreements and leads technical specification development. • Emerging Technologies (Advanced): Expert in new and emerging technologies, playing a key role in the strategic evaluation and implementation of innovative solutions. • IT Portfolio Management (Advanced): Guides strategic planning of portfolio additions and system retirements, contributing to the development of IT Portfolio Management best practices. • Quality Management (Advanced): Implements systematic checks to ensure services meet specific requirements. • Networking (Advanced): Cultivates relationships through industry contacts and professional organizations. • Peer Leadership (Advanced): Influences peers to achieve team goals effectively. • Process Improvement (Advanced): Analyzes and refines business processes to meet quality standards. • Mentoring & Coaching (Intermediate): Transfers knowledge through guidance and hands-on experience, focusing on job procedure, content standards, analysis, and problem-solving. • Financial Processes (Advanced): Monitors and manages costs in relation to budgeted amounts. • Program Management (Advanced): Organizes resources effectively to reach program objectives. • Data Analytics (Intermediate): Breaks down information to identify patterns and guide data-driven decisions for solutions implementation. Education: Bachelors Experience: 5 Years PHYSICAL REQUIREMENTS “Sedentary” category requiring exertion up to 10 lbs. of force occasionally and uses negligible amounts of force to move objects. Sedentary work involves sitting most of the time. PHYSICAL DEMANDS Taste: Ability to detect quality, texture, consistency and taste of prepared foods/quality control. - Not Applicable Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area. - Not Applicable Noise: May include exposure to occupational noise levels which equal or exceed an 8-hr time-weighted average of 85 decibels, requiring enrollment in VUMC’s Hearing Conservation Program which includes training, use of hearing protection, and periodic audiometry. - Not Applicable Smell: Ability to detect and identify odors. - Continuous Feeling: Ability to perceive size, shape, temperature, texture by touch with fingertips. - Not Applicable Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information - Continuous Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision. - Continuous Communication: Expressing or exchanging written/verbal/electronic information. - Continuous Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation. - Not Applicable Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands. - Occasional Reaching below shoulders: Extending arms in any direction below shoulders. - Frequent Reaching above shoulders: Extending arms in any direction above shoulders. - Occasional Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders. - Not Applicable Kneeling: Bending legs at knees to come to rest on knee or knees. - Not Applicable Crawling: Moving about on hands and knees or hands and feet. - Not Applicable Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms. - Not Applicable Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles - Occasional Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces - Not Applicable Push/Pull: Exerting force to move objects away from or toward. - Occasional Carrying over 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device. - Not Applicable Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device. - Occasional Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device - Not Applicable Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another - Occasional Walking: Moving about on foot. - Occasional Sitting: Remaining in seated position - Frequent Standing: Remaining on one’s feet without moving. - Occasional Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses. - Not Applicable Climate: Ability to withstand exposure to atmospheric extremes including heat, cold, humidity, and barometric pressure changes. - Not Applicable Radiation: May be exposed to occupational radiation, requiring enrollment in VUMC’s Radiation Safety Program which includes training, use of personal protective equipment with lead shielding, and personal dose monitoring. - Not Applicable Vibration: Subject to oscillating movement. - Not Applicable Bimanual Dexterity: Requiring the use of both hands. - Frequent Dust - Not Applicable Mist - Not Applicable Proximity to moving mechanical parts - Not Applicable Working in high, exposed places - Not Applicable Electrical current - Not Applicable Odor - Not Applicable Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Delivers projects/assignments that have a direct impact on goals/objectives of the unit/department that the job is in. Problem Solving/ Complexity of work: Conducts extensive analysis of situations or data to resolve numerous, complex issues; may involve the input/work of others. Breadth of Knowledge: Has in-depth level of knowledge within a professional area and working knowledge of other areas. Team Interaction: May lead mid-sized projects; coaches and guides team members. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences. Delivering Excellent Service: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor’s Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled PEOPLE ARE AT THE HEART OF ALL WE DO. Our vision: The world leader in advancing personalized health. Our mission: personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and intentionally pursue diversity and inclusion. These are our guiding “Strategic Directions.” We’re the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more. Our growing health system has a total of 1,615 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It’s also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise ranks No. 9 in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We’re honored to be consistently considered among the nation’s best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. The Children’s Hospital ranked as the No. 1 children’s hospital in the southeast in 2021. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose — never stronger than during the challenging COVID pandemic. Join us in Making Health Care Personal.